Remitly is a digital international-transfer service built around sending money to family and friends. Depending on the destination, recipients can get a bank deposit, mobile wallet payment, cash pickup, home delivery or debit-card deposit.
Reader rating
Reviewed by Klaus Thorup · 16 August 2026 · How we review providers
Is Remitly a good choice?
A strong personal-transfer option when delivery choice and recipient convenience matter; compare the regular customer rate after any first-transfer promotion.
Best for
- Family and friend transfers
- Recipients who need cash or a mobile wallet
- Senders who value tracking and a promised delivery time
Remitly pricing at a glance
Remitly earns money from transfer fees and the difference built into its exchange rate. The price depends on the sending country, destination, amount, funding method, receiving method and available delivery speed.
This is a USD-to-EUR currency-conversion example. Your exact price may differ by country and by how you pay and receive the money.
About Remitly
Remitly was founded in 2011 and is headquartered in Seattle. It has expanded from personal transfers into higher-value, business and recipient services while keeping international money movement at its centre.
Its 2025 annual report described a footprint across more than 175 countries and more than 5,300 sending-and-receiving routes. Remitly reported 9.6 million quarterly customers in the first quarter of 2026 and said more than 90% of funded transfers were delivered in under an hour.
How Remitly pricing works
The app shows the exact rate, fee, expected recipient amount and estimated delivery time before confirmation. A faster or card-funded route can be priced differently from a bank-funded route.
New-customer offers may temporarily remove a fee or improve the rate. Compare the normal repeat-customer quote when choosing a service for ongoing transfers.
What else you get
Recipient choice
The recipient does not need the Remitly app and can use the locally available bank, wallet, card, cash or delivery option.
Delivery tracking and promise
The sender can track the transfer, and Remitly says it will refund its fee when an eligible transfer misses the promised delivery time.
Three ways to receive money in Mexico
For transfers from the United States to Mexico, Remitly offers bank deposit, cash pickup and mobile-wallet delivery.
United States to Mexico · Delivery methods · Captured · View full size (opens in a new tab) · Remitly US-to-Mexico transfer page (opens in a new tab)
Strengths and trade-offs
Reasons to choose Remitly
- Wide country and receiving-method coverage
- Clear fee, rate and delivery estimate before confirmation
- Recipient usually does not need a Remitly account
Reasons to compare alternatives
- The cost varies significantly by route and method
- First-transfer promotions can make repeat pricing look less attractive later
- Cash pickup depends on partner hours, cash availability and recipient identification
- The exchange-rate difference can matter even when the visible fee is low
Support and account checks
Remitly provides in-app tracking plus chat and phone support. Its current US help page lists both support channels as available around the clock in English.
A sender normally verifies identity with a government-issued document; additional information can be required as the amount or account activity changes.
For cash pickup, the recipient needs the reference details and identification accepted by the local partner, with the name entered exactly as required.
When to look elsewhere
Choose MoneyGram when its physical agent is more convenient, Wise or Instarem for a bank-delivered transfer with a lower total cost, or OFX for a much larger bank payment with specialist support.
Large investment-related exchange?
For a large currency conversion that is part of genuine investing or trading in the account, compare Interactive Brokers first: its pricing can be difficult to beat. IBKR is a brokerage, not a stand-alone transfer service; use a transfer specialist for cash pickup or a direct payment to someone else.
What to know before you use Remitly
Receiving methods depend on the destination, so confirm the recipient's preferred method before comparing prices.
The promised arrival remains subject to payment approval, compliance review and partner-system availability. The guarantee refunds Remitly's fee, not the transfer amount or an exchange-rate difference.
A promotional first transfer should not be used as the only evidence of long-term value.
Sources
Reviewed 16 August 2026
- Remitly — 2025 annual report (opens in a new tab)
- Remitly — First-quarter 2026 results (opens in a new tab)
- Remitly — App, pricing display and receiving methods (opens in a new tab)
- Remitly — Cash-pickup service and delivery promise (opens in a new tab)
- Remitly — Customer support (opens in a new tab)
Remitly vs the competition
These guides compare prices and practical product differences, so you can see which provider may suit you best.